Shipping & Returns
Shipping Policy
All orders are processed within 1–2 business days, excluding weekends and holidays. Delivery options include standard (2–5 business days) and express (1–3 business days), with shipping fees calculated at checkout. Free shipping may apply on orders over a certain value. You must be 18+ to purchase from our store; age verification may be required. Once shipped, you’ll receive a tracking number via email. We are not responsible for courier delays or incorrect shipping information. If your package is lost or arrives damaged, please contact us within 48 hours
Return & Exchange Policy
At Premium Puffs, we want you to shop with confidence. Our return & exchange policy is designed to address any concerns you may have about your purchase. We are committed to providing a straightforward and hassle-free experience, ensuring your satisfaction is our top priority.
If you have any inquiries or require support, please don't hesitate to contact us.